Nonprofits at the SEI Certified level will become a Service Enterprise. The Service Enterprise Initiative strengthens the capacity of area nonprofits to leverage volunteers and their skills to address community needs. The initiative takes nonprofit leaders through a comprehensive research-based assessment, training, consulting and certification model.The end goal is to ensure the organizations are equipped with the tools and technical assistance necessary to support a fundamental transformation of how they engage volunteers. The program involves organizational leaders and board members and includes an orientation and four workshops over a two month period, with additional follow-up and support. Certified organizations that engage volunteers deliver on their missions with almost half the median budget of their peers without volunteers. Every $1 invested in effective volunteer engagement yields $3-$6, which is a 300%-600% return for certified organizations.